Shipping is generally taken care of within 2-3 business days from the time the order is received. We use USPS for most of our shipping, with an occasional UPS package going out as well. If you need something faster than Parcel Post or First Class Mail, please contact us and we'll make arrangements for you if possible.
This is something that we take on a case by case basis. Please contact us if you have an item that you would like to return. If it's something that we shipped wrong, we'll take care of it. If it's something that you no longer need, ordered wrong, etc, we'll do what we can to help you out.